Context
Leadinfo partnered with Northlane to optimize Packaging and Pricing along with defining the customer-level migration plan to accelerate top-line growth. Leadinfo is a B2B software company specializing in website visitor tracking and lead generation, helping businesses identify and engage with potential customers in real time. With a team of around 60 people based in Rotterdam, the company achieved €14 million ARR in 2024, backed by consistent growth since its founding in 2017.
Challenge
Existing packaging and pricing strategies were hindering growth. Limited core product differentiation led to smaller deals with high-potential clients, reduced sales velocity, and fewer upsell opportunities. Unnecessary complexity due to low-value add-ons cluttered the packaging line-up. A single lead-based pricing model limited ACV and monetization flexibility, while pricing levels had remained stable for years — skewed towards smaller companies and priced 35–50% lower than competitors at higher volumes.
Solution
Northlane worked with Leadinfo to develop a strategic Packaging and Pricing structure aligned with target segments. The collaboration focused on shifting from aggressive logo acquisition to capturing fair value through mature pricing and targeting upmarket SMB+ growth. Tiered packages were created by lead volume, automation, and service level, guiding customers toward higher-value options. A single-fee model with set lead volumes per package encouraged commitment to “Better” and “Best” tiers, with users and triggers as guiding metrics. List prices were raised by 32% on average while remaining competitive for smaller customers, underscoring value at scale.
Results
- €2.4 mln ARR impact on existing base
- €1 mln ARR acceleration estimated for new logo in 2025
- 32% weighted list price increase